Telebugs

Keeping error data in Europe

A server in Europe and a European software company aren’t the same thing. Start with which one you need, then choose where your errors should go.

Be specific about what needs to stay in Europe

You might need error data stored in the EU. You might need an EU contracting company. Or you might want to operate the system yourself. Those are different requirements, and one label won’t answer all three.

Ask about event data, backups, account information, support access, and subprocessors separately. An EU hosting region is useful information, but it isn’t a promise that every part of a service stays inside the EU.

There are several ways to get there

Sentry has an EU region in Frankfurt. Its event-related data and backups stay in the selected region, while some account, integration, and organization metadata may be stored in the US. If event residency is your only reason to switch, check whether that already meets your requirement.

GlitchTip offers hosted plans in Germany as well as self-hosting. Bugsink is based in the Netherlands and says its hosted service runs in the EU. That gives you options beyond running the server yourself.

Telebugs can run on a server you choose. Managed Telebugs also offers a Europe region, with a private instance maintained by us. Treat that as a hosting choice, not a claim that Telebugs is an EU vendor or that every contractual requirement is automatically covered.

Self-hosting gives you control and responsibilities

With self-hosted Telebugs, you choose the server and where backups go. On a prepared Linux server, the installer sets up Docker and HTTPS, with SQLite alongside the app. Backup and restore tools let you capture the data, recovery configuration, and app version in a verified archive, then restore it on another server in the location you choose.

New installations can handle updates on a nightly schedule, with a check that the app is ready after restarting it. You can change the schedule or turn it off. Updates and backups briefly interrupt the app; keep a secure backup copy away from the machine you’re protecting.

You still own updates, backups, access controls, security, and storage. You also choose what your application sends and which email, notification, or AI services can receive it. Putting the server in Europe doesn’t stop an integration from sending data elsewhere.

Self-hosting doesn’t make an application GDPR-compliant by itself. Review the personal data you collect, why you need it, who can access it, and how long you keep it.

If you would rather have us run the server, Managed Telebugs includes updates and backups. Its DPA describes processing responsibilities and notes that support or security access may come from outside the chosen region. Our pricing page explains the hosting options and capacity.

Settle the location question, then try the tracker

Once an option meets your location and contractual requirements, check the daily work. Can you understand the error reports? Do the notifications reach the right people? Does it cover the parts of monitoring you actually use?

Telebugs handles application errors, not Sentry’s whole monitoring suite. For supported languages and frameworks, you can keep a Sentry SDK and route new errors to Telebugs. Old reports and notification settings don’t automatically move, so plan for the history you need to retain.

Once the location and contractual requirements are settled, try Telebugs with one application. The installer and upkeep tools come with it, and support goes directly to Kyrylo, its founder, on business days. Check both the reports and where their data goes, then work through a real error in the interface.

Sources: Sentry’s EU-region FAQ, GlitchTip’s hosting regions, Bugsink’s company and hosting details, and the EDPB’s data-protection guide.