Privacy-First & GDPR-Compliant Error Tracking | Self-Hosted

Why privacy matters in error tracking

Error reports often contain sensitive information: request payloads with user data, stack traces with business logic, session details, and sometimes personal or regulated data.

Sending this to a third-party SaaS creates compliance headaches, vendor risk, and potential data residency issues. Many organizations (healthcare, finance, government, EU companies) simply cannot or prefer not to.

Self-hosting gives you the control, but not all self-hosted tools are equal. Some still require complex setups that make data governance harder.

How Telebugs supports privacy and compliance

Telebugs is built for on-prem and privacy-first use cases.

• Everything runs on your servers. No outbound calls required. Data never leaves your infrastructure.
• Full retention control. Set policies per your needs and let automatic purging handle the rest. Use the REST API for custom deletion workflows.
• Offline capable. The entire system (ingestion, grouping, notifications, purging) works without internet access.
• Per-project isolation. Keep client or department data separate with its own retention and access rules.
• REST API for governance. Integrate with your privacy portals, audit logs, or data subject request systems.
• Minimal data collection by design. Focused on error tracking — no unnecessary telemetry or full user sessions unless you explicitly add them.

This makes it straightforward to demonstrate compliance with GDPR (data minimization, storage limitation, right to erasure), CCPA, and internal policies.

When this makes sense

Ideal for:

• Regulated industries (healthcare, finance, government) with strict data residency or privacy requirements.
• EU companies or anyone subject to GDPR who wants to avoid sending personal data abroad.
• Organizations with strong internal data governance policies.
• Anyone who simply prefers to keep debug data in-house for security or philosophical reasons.

If you need to share error data with external support teams frequently, a hosted tool with strong contractual protections may still have a place — but for most in-house debugging, self-hosted Telebugs removes the vendor from the equation entirely.

Frequently asked questions

Can I purge data for a specific user or request?

Yes. Use the REST API to find and delete specific reports or bulk purge by criteria (user ID, date range, project). Many teams wire this into their existing privacy request handling.

Does Telebugs phone home or send telemetry?

The core system does not require outbound connectivity. Optional daily update checks can be disabled. You control everything.

How does this help with GDPR?

Self-hosting means you are the data controller and processor. Retention policies and API-driven deletion support data minimization and the right to erasure. No third party receives the data in the first place.

Can I run this air-gapped?

Yes. The full feature set (error ingestion, grouping, notifications, releases, purging) works without any external network access.

Ready for error tracking that respects your data boundaries?

Read the Telebugs manual or get your copy and deploy it inside your own perimeter today.